INTRODUCTION
Your privacy is important to us, so through this document, we will explain what data we collect from our users, how we use it, and why, among other guidelines. Those over the age of 14 may register themselves as users without the previous consent of their parents, guardians, or legal representatives. In the case of children under the age of 14 or identified as “legally incompetent,” we will always need the consent of their parent, guardian, or legal representative.
For your information, we will never ask for more details than we will actually need for the services required; we will never share it with third parties, except by legal obligation or with your previous authorisation; and we will never use your data for any purpose not previously specified.
As users, you should read this Privacy Policy carefully, on a regular basis, and every time you enter your personal data because this document may have been modified. The provider can change any type of information that may appear on the website to comply with regulations or to update the policy without the obligation to give prior notice or inform users of said obligations, with publication on the website of the provider being sufficient.
DATA CONTROLLER
Identity: LLUMERO2020, S.L., (also, the provider)
Tax identification number (NIF): B01664713
Mailing address: Cala Aiguafreda, Torre de Pedra, 17255, Begur, Girona
Email: RESERVES@CAPSASALRESTAURANT.COM
LLUMERO2020, S.L., as the owner of the website, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data and other existing regulations on the protection of personal data and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, both technical and organisational, to ensure and protect the confidentiality, integrity, and availability of the data entered.
THE DATA COLLECTION METHODS AND THE DATA THAT WE COLLECT
The data we collect and the methods we use to obtain it are as follows:
- Contact form:
- Required data: name, email, phone number and adress
- Purpose: to respond to inquiries and/or provide the information required by the user;
- Legitimation: Consent of the data subject.
- Newsletter subscription form:
- Required data: name, email
- Purpose: to send news of your interest
- Legitimation: Consent of the data subject.
- If you contract the reservation through our website
- Required data: name, address, email, bank details or information about a credit or debit card
- Purpose: To hire our service/purchase of our product
- Legitimation: Consent of the data subject.
- Carry out the contractual relationship and the analogous administrative, tax and accounting procedures that are necessary under current legislation.
- Required data: name and surnames, phone number, address, ID, email
- Purpose: to carry out internal taxs and administrative commercial management
- Legitimation: Consent of the interested and contractual relationship
The photographs that are posted on the website are the property of LLUMERO2020, S.L., You can withdraw your consent at any time by sending a letter with the subject “Unsubscribe” to the aforementioned email.
According to the LSSICE, LLUMERO2020, S.L.,. does not engage in spamming and, therefore, does not send commercial emails that have not been previously requested or authorised by the user. Accordingly, in all the communications you will receive from the provider, the user has the possibility to withdraw their express consent to receive our communications.
We will not process your personal data for any purpose other than those described except for legal obligation or judicial requirement.
You will not be the subject of decisions based on automated processing that will have an effect on your data.
DATA RETENTION PERIOD
Your data will be retained for the duration of your commercial relationship with us or until you exercise your right to the cancellation, withdrawal, or limitation of processing. However, we will retain your data for the time required by law in accordance with the applicable provisions.
RECIPIENTS OF DISCLOSURES AND TRANSFERS
LLUMERO2020, S.L.,. will only provide information to law enforcement agencies under a court order or legal obligation, without prejudice to the ability to block or cancel your account if there are any indications that the user has committed any crime. The information provided will only be available to the provider at that time.
The information that you provide us through this website will be hosted on the HOTEL CAP SA SAL, S.L. servers, contracted from the company that provides the web hosting service. The processing of the data of the entity is regulated by a data processor contract between the provider and this company.
In addition, the provider uses certain tools to provide the services necessary for the development of its activity, which are able to store your data. These tools are as follows:
Google Analytics: to perform analysis and take measurements of the use that users make of the website through cookies. The information generated and collected by these cookies on use (including IP addresses) will be directly transmitted and archived by Google Inc., a Delaware company located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”), on their servers in the United States.
Reservation software FACILTEF: ACIGRUP HOSPITALITY SOFTWARE, S.L. con CIF B43362227 y dirección en Avda. Sant Jordi 29, Ent. 1a ,43201, Reus, Tarragona.
THE RIGHTS OF THE INTERESTED PARTIES
As a user/interested party, you can request to exercise the following rights before LLUMERO2020, S.L., by sending a letter to the postal address in the header or by sending an email to info@capsasalhotel.com, with the subject, “DATA PROTECTION: RIGHTS OF THE AFFECTED”.
Rights
- Right of access: allows the interested party to know and obtain information about their personal data subject to processing.
- Right to rectification: allows the interested party to correct errors and modify data that is inaccurate or incomplete.
- Right to erasure/to be forgotten: allows inadequate or excessive data to be deleted.
- Right to object: the right of the interested party to not have their data processed or to stop the processing of the same.
- Right to restrict processing: involves the flagging of stored personal data in order to limit any future processing, for the exercise or defence of claims.
- Right to data portability: involves the disclosure of the data undergoing processing to the interested party, so that they can transfer it to another controller without any impediments.
- Right not to be subject to a decision based solely on automated processing, including profiling: the right not to be subject to any decision that is solely based on automated processing that effects or will significantly affect the interested party.
As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent shall not affect the legality of the processing performed prior to your consent being revoked.
You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data may have been infringed (aepd.es).
ADDITIONAL INFORMATION
SECURITY MEASURES
The data you provide to us will be treated confidentially. The provider has adopted all the technical and organisational measures and all the levels of protection necessary to ensure the secure processing of data and to prevent its alteration, loss, theft, and unauthorised processing or access, in line with the current state of technology and the nature of the data stored. Likewise, it guarantees that the processing and registration in files, programs, systems, equipment, premises, and centres comply with the requirements and conditions of integrity and security established in the current regulations.
LANGUAGE
The applicable language for this Privacy Policy is Spanish. Consequently, in the event of any contradiction between the versions provided in other languages, the Spanish version will prevail.
SOCIAL NETWORKS
LLUMERO2020, S.L.,. can have a presence on social media. The data processing carried out on people who become followers (and/or perform any linking or connecting action through social networks) of the official pages for LLUMERO2020, S.L., on social networks will be governed by this section as well as by the conditions of use, privacy policies, and access regulations of the social network that is appropriate in each case and previously accepted by the user.
LLUMERO2020, S.L., will process your data for the purpose of correctly managing its presence on the social network, informing you of activities, products, or services from the provider as well as for any other purpose that the regulations of the social network allow.
It is forbidden to publish any content:
– that is presumed to be illegal under national, community, or international law or that engages in activities that are presumed to be illegal or that contravene the principles of good faith;
– that violates the fundamental rights of individuals, does not show courtesy on the network, upsets or can generate negative opinions in our users or third parties and, in general, any content that HOTEL CAP SA SAL, S.L. considers inappropriate;
– and, in general, that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, privacy protection, the protection of the consumer, intellectual, and industrial property rights.
Likewise, LLUMERO2020, S.L.,. reserves the right to remove any content that is considered inappropriate without previous notice from the website or the corporate social network.
In any case, if you submit personal information through the social network, LLUMERO2020, S.L.,. will be exempt from any liability in relation to the security measures applicable to this platform and to the user. If you want to know what these are, you should consult the specific terms of the network in question.
CHANGES TO THIS PRIVACY POLICY
LLUMERO2020, S.L., reserves the right to modify this policy to adapt it to new legislation or jurisprudence.
REVOCABILITY
The consent given, both for the processing and for the transfer of the data of the interested parties, can be withdrawn at any time by communicating with LLUMERO2020, S.L., according to the terms established in this policy for the exercising of rights. This revocation shall in no case be retroactive.
LEGISLATION
In general, the relations between LLUMERO2020, S.L.,. with the users of its telematic services, present on this website, are subject to the Spanish legislation and jurisdiction. The parties will expressly submit themselves to the Courts and Tribunals of the provider’s registered office (if not considered a consumer for the purposes of the Consolidated Text of the General Law on the Defence of Consumers & Users (TRLGDCU)) or of the user (if considered a consumer for the purposes of the TRLGDCU).